Amy Plus Reception Robot – Smart Interactive Hospitality Solution

Amy Plus Reception Robot – Smart Interactive Hospitality Solution

The Amy Plus Reception Robot is an advanced humanoid robot designed for customer interaction and reception services in settings such as shopping malls, subways, restaurants, hotels, and medical facilities. Built with the latest AI technology, it delivers a seamless, efficient, and engaging customer experience, making it an ideal choice for commercial environments that require intelligent service robots.

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  Key Features

  1. Smart Customer Interaction:

  • Interactive Touch Screen: The 21.5-inch capacitive touchscreen 1920×1080 resolution allows customers to interact directly with the robot, receive information, and access services such as directions, booking, or event details.
  • Voice Communication: Equipped with a six-microphone array, the robot can engage in two-way conversations with users, enhancing user experience through natural language processing and voice recognition.
  • Facial Recognition: Supports facial recognition to identify and personalize the user experience, especially in environments like hotels or healthcare.

  2. Advanced Navigation and Mobility:

  • Laser Navigation: Utilizes laser navigation technology to navigate through complex environments with high precision positioning accuracy of 50mm, ensuring smooth movement around obstacles.
  • Speed: Capable of moving at speeds ranging from 0-0.7m/s, making it agile and suitable for dynamic environments.
  • Endurance: The 40Ah lithium battery provides over 12 hours of continuous working on a single charge, ensuring the robot can operate throughout the day with minimal downtime.
  • Charging: Quick recharging in under 10 hours, supported by a DC24V/5A charging pile, making it easy to maintain.

  3. Efficient and Sustainable Design:

  • Size and Weight: With dimensions of L650mm x W560mm x H1500mm and weighing approximately 45kg, the robot is compact and easy to place in various settings without occupying too much space.
  • Low Power Consumption: With an 80W power requirement, it ensures efficient energy use while maintaining functionality.

  4. Versatile Applications:

  • Shopping Malls & Subways: Provides guidance, navigation assistance, and customer service to help visitors find shops, gates, or exits.
  • Restaurants & Hotels: Offers guests a friendly, efficient, and interactive experience for check-ins, restaurant reservations, and more.
  • Medical Facilities: Acts as a wayfinding assistant, helping patients and visitors navigate complex hospital environments while offering essential information.
  • Customer Reception: In offices or government buildings, it can act as a receptionist to greet visitors, provide information, and perform administrative tasks.

  5. Easy Integration and Maintenance:

  • Battery and Charging: The robot uses a lithium battery with a 40Ah capacity, ensuring long operational hours. The charging process is simple, with AC100~240V input and DC24V/5A output.
  • Low Maintenance: Designed with minimal maintenance requirements, it supports continuous use and automatic charging when not in use.

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  Technical Specifications

  • Robot Size: L650mm x W560mm x H1500mm
  • Weight: 45kg
  • Speed: 0-0.7m/s
  • Endurance: >12 hours of continuous operation
  • Charging Time: <10 hours
  • Screen Size: 21.5 inches
  • Touch Screen Resolution: 1920 x 1080
  • Microphone Array: Six Wheat Ring Array for voice interaction
  • Navigation Mode: Laser navigation, high precision 50mm positioning
  • Battery Capacity: 40Ah lithium battery
  • Power Consumption: 80W
  • Charging Input: AC100~240V/50Hz
  • Charging Output: DC24V/5A

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  Applications

  The Amy Plus Reception Robot is ideal for environments such as:

  • Shopping Malls: Assisting customers with directions, promotions, and product information.
  • Subways & Public Transport: Helping passengers with schedules, routes, and ticketing information.
  • Restaurants & Hotels: Providing concierge services, including check-in, menu guidance, and reservations.
  • Medical Facilities: Navigating patients and visitors to various departments, providing health information, and assisting in reception areas.
  • Corporate Offices: Greeting visitors, guiding them to meeting rooms, and enhancing the overall customer experience.

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  Conclusion

  The Amy Plus Reception Robot offers a high-tech, intelligent solution to enhance customer service in public spaces and commercial establishments. With its advanced AI capabilities, laser navigation, and interactive touch screen, it delivers a seamless and efficient experience for users, making it an ideal investment for businesses looking to enhance their customer service with cutting-edge technology.

Customer Case